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Who are the professors that are teaching me?

A faculty of professionals and mentors specializing in their respective fields, with experience ranging from 8 to 35 years have been brought on board to teach the students. The idea here is to have a plethora of knowledge and experience available for all students who are on the BasicFirst platform

How do I interact with the professor?

If a student has a doubt or query regarding any subject matter, he or she has to log onto BasicFirst’s portal and select ‘Ask Response’. Soon, a professor will get in touch with the student via call. The professors are approachable and ready to help whenever called upon. As the saying goes, they all believe that no question is a silly question.

I have more questions, how can I get in touch with BasicFirst Education Counsellor?

You can connect with BasicFirst Education counsellors by dropping an email at support@basicfirst.net.

What is online goal-oriented coaching?

This is a specialized course training for IIT/Medical courses wherein customized solutions are offered to students.

If after the class, I still have questions or haven’t understood the topic, what do I do?

If questions or doubts have not been cleared during the online courses, the student can enroll in a special doubt clearing session with the professor to gain clarity. These sessions will ensure that the teacher and student get one-on-one time to help clear any doubts.

How is Basic First different from other brands?

BasicFirst stands out from brands since it offers one-to-one coaching for every student along with best solutions. This helps us take that one extra step in order to ensure that the students receive the best possible experience when it comes to education and learning.

Competitive Exams

What examinations do you cater to?

We provide examination preparations for the following boards - JEE (JEE Main + JEE Advanced), BITSAT, NEET, AIIMS, NTSE, KVPY, CBSE Board Class 10th, ICSE Board Class 10th, CBSE Board Class 12th Science, CBSE Board Class 12th (Commerce), State Board Class 10th, Class 6, Class 7, Class 8 and Class 9 across all education boards.

At what age should I start preparing for competitive exams like JEE, NEET?

Preparation for all the competitive exams like JEE, NEET begins when a student turns 12 years old and enters Class 6. They always say, it's never too early to prepare. Also, starting out so soon ensures that the basic concepts are understood thoroughly.

How do I know that I have the required competencies and skills for these competitive exams?

Students who are preparing for these exams require discipline, immaculate planning and thorough execution. BasicFirst helps students hone their skills and focus on better and more comprehensive learning.

Online Courses

What are the advantages of taking class online?

Contrary to popular belief, online courses can prove to be beneficial for students. BasicFirst offers one-on-one clarity and dedicated personal coaching material that is aligned with a student’s short-term and long-term educational goals.

What will be the language of the lecture?

Currently, course material for the online courses is available only in English. All of it is going to be available in Hindi soon.

What is a typical schedule of an online class?

The schedule depends on the online courses picked by the student. Once that is done, a schedule will be shared that will have to be strictly followed.

Are online classes self-paced or scheduled?

All the classes for these online courses are self-paced, i.e., done at the student’s speed and comfort level. This is very important and what helps create the difference between studying and learning in a group setting as compared to studying alone.

Do I need to buy additional textbooks while availing this course content?

Yes, students will have to buy additional textbooks while availing this specialized course content. It will help in better understanding of the subject matter.

How many students are in a course? Who will be my classmates?

All the online courses have been designed for one-to-one sessions with special emphasis on best course selection. Hence, students will have dedicated coaching sessions from the teachers on the platform.

How will my progress be tracked?

BasicFirst provides a specialised coach to every student who will see and track the student's daily progress. This helps the student in gaining better clarity and understanding in place of any confusion.

Is there a scholarship available? How can I avail it?

Yes, absolutely! For those interested, scholarships are available. Enrollment for these scholarships begin from 15th October to 24th October. Tests will be shared starting 7th August.

How much time would I need to spend in a week?

Different online courses will require varying hours but on an average, 15 hours needs to be dedicated every week to get through the coaching course material. However, each student is unique and requires different amounts of time to grasp and understand different concepts.

Do I need specific equipment to take online courses?

Yes. Students should have a Laptop/Desktop/Tablet for accessing the content of the online courses. In addition to that it is recommended that the student has a stable internet connection and a quiet corner to facilitate concentration and a good learning environment.

Will the course content be only online? Can I download it?

The course content is available online and can also be downloaded for use later as well. You can download the content via the application and store it on your respective device. Learning is a round the clock process.

How do I know the course content is credible?

The content, whether for Class 8, JEE or any other course, is based on interactive and engaging model learning where students get adequate exposure to the best content material available across the industry.


What payment options are available for availing the entire course content?

EMI option is available during payment of online courses. Also, full payment can be made depending on the flexibility of the course plan selected.

What is the course fee?

Plan course fee ranges from INR 25,000 to INR 150,000 depending on the course chosen.

I have paid Rs. 1 for the introductory offer. What next?

This is a golden opportunity where you can get the best content from BasicFirst’s side. Keep engaged with the program through the website for the complete content and online courses, launching on 24th October.

What is your refund policy like?

We do not process any refunds from our end. Once the package is availed, students can use it to help them study well in order to perform as well as possible in their exams.

Can I cancel the subscription midway?

Yes, you can but it’s advisable to select the best course first time around.

BasicFirst EasyMath

What grades is EasyMath available for?

EasyMath is available for students from class 6 till class 12.

What are the key Features of EasyMath?

"The key features of EasyMath include:
One in One sessions
Each session lasts for 45 minutes
Individual sessions that can be customized
Free practice tests throughout the academic year
Sessions can be conducted on either of Laptop/Desktop/Tablets/Smart Phones"

Which subjects will be covered?

Currently we are starting with Maths. In the future, we plan to start other subjects including Science, English and Coding for Juniors.

What will be the mode of delivery for these classes?

The mode of delivery for these classes is online using Live Classes. We focus on one on one classes. However, under this method of teaching we have limited seats.

What will be the minimum requirement to take this course?

"These courses can be taken on either laptops, computers, smartphones or tablets. The minimum requirement to take this course is:
Having a device like desktop computer/laptop/smartphone/tablet with a webcam
A stable and high speed internet connection."

Do you provide Tablets on rental basis for this purpose?

Yes, we do provide tablets on rent. We have attractive plans for this purpose and you can contact our nearest distributors to avail these offers. To know more visit our Contact Us page.

How does EasyMath work?

All EasyMath classes are taken by well qualified/IIT Alumni. They are experienced faculty members with detailed understanding of their respective subjects. These classes will be given on different platforms which can be run on any browser.

What kind of help can I expect?

Our Teachers will assist in concept clarification, test preparations and helping students with their homework. The aim is to help the student improve and get higher scores.

What are your different Plans

We have yearly and monthly plans which vary as per the student's grade and board.

Will the teacher just hand out answers?

No, teachers do not give out answers. The BasicFirst philosophy is to clear the concept behind each topic. The aim is to help the students in solving their problems and clearing out conceptual technicalities. Students are here to learn, and teachers are here to teach.

At what times will the teachers be available?

"The timings during which teachers will be available are:
3.00 pm to 11.00 pm - Monday to Friday
9.00 am to 9.00 pm - Saturday & Sunday
361 days in a year
Teachers will be unavailable on New Year's Day and National Holidays."

Do I get the same teacher?

You will get a dedicated teacher in case of our annual plans. In case of monthly plans, teachers will be assigned on basis of their availability. In monthly plans, we will try to assign the same teacher to ensure continuity, but that can't be guaranteed.

If I am not satisfied with my teacher can I get different teacher?

Yes, if you are not satisfied with the teacher, we can assign a new teacher to you. If at any point of time you are not happy with the sessions or the quality of delivery, you can request for extra credit of time that has been utilized.

Customer service timing

You can get in touch with us anytime between 9.00 am and 9.00 pm from Monday to Friday. You can reach on phone on our customer care line at +91 931 132 5354.

How do I schedule a session with my teacher?

You will get to attend a fixed number of sessions based on the plan that you have opted.

Please note: In case of you have a monthly plan, you need to book session at least two hours in advance. However, for those who have yearly plans, the sessions will be planned in advance.

Super Distributor

What is the revenue share Super Distributor or Distributor gets?

A Super Distributor or Distributor gets a revenue share of up to 40% depending upon the courses or Product they sale on the net price (excluding GST) on all sales that happen at Super Distributor or Distributor after deducting TDS. Additionally, you can also give leads of prospective students or parents and still get the revenue share when student purchases online or at your place. If a student whose lead is given by you purchases subscription at a different Super Distributor or Distributor, you only get 5%. Likewise, if a student whose lead is given by some other Super Distributor or Distributor, you will get 20% only.

Please note that all payouts will be made after factoring relevant taxes and after deducting TDS.

TDS certificates will be issued quarterly / half yearly / annually as per the Business Plan.

Is there any upfront payment towards becoming a Super Distributor or Distributor Program? How much should be paid?

Yes, there is a upfront fee or franchisee fee to become a BasicFirst Super Distributor or Distributor Program.

An initial payment of Rs. 5,00000, Rs. 300000, Rs. 100000 for Franchise Fee Tier - I, Tier - II, Tier - III respectively.

What kind of support will the Company provide?

BasicFirst will provide following support to its Super Distributor or Distributors:

• Mention on BasicFirst website
• Digital Leads with Appointment Depending upon City
• Point of Sale Marketing Collateral (Limited)
• Marketing and branding by us
• Lead Management System
• Fortnightly Pay-out within

A Business manager will be assigned to each Super Distributor or Distributor for regular support in various aspects of business

A Super Distributor or Distributor will get some marketing collateral free once activated. Any additional marketing material, cost will be borne by Super Distributor or Distributor.

Can the Super Distributor or Distributor offer any discount?

No, the price mentioned by BasicFirst or any offers run by BasicFirst are the final prices and any further discount cannot be offered.

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